Shipping Guide

At LaptopHub.uk, we aim to get your order to you as quickly and reliably as possible. Below is everything you need to know about our delivery services, timelines, and terms.


Delivery Options

We currently ship to all areas of the UK. Here are the available delivery methods:

Free Standard Delivery – 5 to 7 Working Days

Our standard delivery service is completely free. Orders are delivered within 5 to 7 working days from the date of dispatch.

Royal Mail First Class – 3 to 5 Working Days – £4.99

A faster option using Royal Mail First Class. Delivery typically takes 3 to 5 working days.

Express Delivery – 1 to 2 Working Days – £9.99

Need it sooner? Choose our Express Delivery service for priority dispatch and delivery within 1 to 2 working days, subject to availability and order cut-off time.


Processing Times

All orders are processed and dispatched within 1 working day.
Orders placed before 1 PM (Monday to Friday) will usually be dispatched the same day. Orders placed after 1 PM will be processed the following working day.


Working Days & Holidays

  • We do not dispatch or deliver on weekends or UK bank holidays.

  • Orders placed during these periods will be processed on the next working day.


Delivery Tracking

Once your order has been shipped, you will receive an email with your tracking number and delivery provider details, allowing you to monitor the progress of your delivery.


Missed Deliveries

If you're not available when the delivery is attempted:

  • The courier will leave a calling card or email with redelivery or collection instructions.

  • Items not collected within the courier’s timeframe may be returned to us. In such cases, redelivery charges may apply.


Delivery Issues

If your order arrives late, damaged, or incomplete:

  • Please contact us within 48 hours of delivery.

  • Retain all packaging and documents, and provide photos if applicable.

We’ll investigate the issue and resolve it as quickly as possible.


Questions?

If you need further help with shipping or delivery, feel free to contact our support team at
[email protected]

We aim to respond to all enquiries within 1 working day.